Frequently Asked Questions

Jump to category:

Rental period

I would like to rent accommodation for a different period than the period stated on the website. Is that possible?

I am a degree-seeking student. Can I remain in my accommodation after the fixed rental period has expired?

I am an exchange student. How does my housing company know for which period I would like to rent a room?

Fixed rental period

Rooms' facilities

Are the rooms furnished?

Will my room have internet access?

Do I have to share my room?

How do I do the laundry at Easystreet?

Housemates & Responsibilities

How do I find out who my roommates are?

Will my residence have only international students?

Who is responsible for cleaning the residence?

I want to live together with my family (husband, wife and/or child), is it possible to rent a room/studio together?

Rental price & payment

Are rental prices in Breda expensive, compared to other Dutch cities?

I don’t have a credit card. How can I pay the reservation costs?

Was my payment succesfull?

Can I complete my reservation without a CreditCard?

Can I make a payment with my card?

Do I have to pay a creditcard fee, handling fee or transaction costs? Why?

Special requests

Is non-smoking accommodation available?

What should I do if I would like to arrange accommodation for me and my family?

What should I do if I have disabilities?

I would like to stay in the same residence as my friend. Can you arrange that for me?

How do I find out who my roommates are?

What should I do if I do not want the accommodation offered by WonenBreburg and AlleeWonen?

Housing corporations

How can I contact the housingcompanies?

Late arrivals

What should I do if I arrive after the official Arrival Days?

Early termination request

Is it possible to move-out my room before the final date of my tenancy agreement?

Can I get a refund of my deposit rent when I move-out before the final date in the tenancy agreement?

I’m willing or I have accepted an internship in another city, can I terminate my tenancy agreement?

Exams

I have exams after the end date of my room contract, can I apply for an extension?

Rent policy

Why did I not receive my invitation?

Why did I still not receive my invitation?

All rooms are out for exchange students, can you help me finding another room?

My reservation is canceled due to Credit Card problems, why can I not book a room anymore?

Is it possible to change or cancel my reservation?

Husband, Wife & Children

I want to live together with my family (husband, wife and/or child), is it possible to rent a room/studio together?

Pets

Are pets allowed in my house or room?

Uploading documents

Should the passport photo that I need to upload be exactly the same picture as in my passport?

Scholarship - Reserving Accommodation

I am participating in a scholarship program, how do I reserve my room and pay the monthly rental fee?

Arrival Day/Picking up my keys

Can I pick up my key before the Arrival Day?

Is my friend allowed to pick up my room key?

I will arrive late on the Arrival Day, can I still pickup my room key?

I will arrive during the weekend, where can I pickup my room key?

Internet access - MAC address

Will my room have internet acces from the moment of arrival?

Website

Which internet providers supports the website properly?

Access personal account

How can I acces my personal account?

Why did I not receive my invitation e-mail yet?

When will the first invitation e-mails be sent?

I lost my invitation e-mail, what can I do?